Get your questions answered within 3 minutes! (80% of customers find their answers in our Quick FAQs )
Can’t find your answer in Quick Assistance? Let our customer service Expert help you. Contact us before you buy, and ask your question via email.
Please Send email to firstname.lastname@example.org
, our support team will answer you within 48 hours.
1. If I have any problems following
my purchase, what should I do?
If the problems are related to your order, you can do any of the
following by visiting store:
print a receipt of your order
re-download purchased products
request serial numbers
report accidental duplicate orders
report changes in your personal information
access your order history
request purchase process information
Fill in the required fields. If this does not help, contact us by
e-mail at email@example.com, and do not forget to indicate your
2. Where can I download your applications?
You can download our applications from www.321soft.com/download.html
Click "Download" and you will get it. Each application has
a free trial period, so you are able to download and try
them before purchasing a license.
3. Are there any discounts?
We offer discounts for all purchases from our Web
store. Please contact us by e-mail at firstname.lastname@example.org
4. Why did it pop up an error message when I had entered the license code?
Please check that you entered your license number correctly, with
no spaces or other symbols before or after it. In addition, if
you entered the serial number manually instead of by the copy/paste
method, check that you entered zero, and not the letter O.
5. What methods of payment does the 321soft store support?
We use the Regnow e-commerce system. Regnow provides transactions
for all major credit cards including Visa, MasterCard, Discover,
American Express, and ICB as well as Active Paypal accounts. We
currently do not accept payment by check, purchase order, cash,
or money order.
Submitting a Bug Report:
Should you have found anything which needs to be corrected, please send an email message to us. Thanks!