Welcome to 321Soft Support Center

Quick Assistance:
Get your questions answered within 3 minutes! (80% of customers find their answers in our Quick FAQs )
Can’t find your answer in Quick Assistance? Let our customer service Expert help you. Contact us before you buy, and ask your question via email.

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1. If I have any problems following my purchase, what should I do?

If the problems are related to your order, you can do any of the following by visiting store:

print a receipt of your order

re-download purchased products

request serial numbers

report accidental duplicate orders

report changes in your personal information

access your order history

request purchase process information

Fill in the required fields. If this does not help, contact us by e-mail at support@321soft.com, and do not forget to indicate your order number.

2. Where can I download your software ?

You can download our software from www.321soft.com/download.html Click "Download" and you will get it. Each application has a free trial period, so you are able to download and try them before purchasing a license.

3. Are there any discounts?

We offer discounts for all purchases from our Web store. Please contact us by e-mail at sales@321soft.com

4. Why did it pop up an error message when I had entered the license code?

Please check that you entered your license number correctly, with no spaces or other symbols before or after it. In addition, if you entered the serial number manually instead of by the copy/paste method, check that you entered zero, and not the letter O.

5. What methods of payment does the 321soft store support?

We use the Shareit e-commerce system. Shareit provides transactions for all major credit cards including Visa, MasterCard, Discover, American Express, and ICB as well as Active Paypal accounts. We currently do not accept payment by check, purchase order, cash, or money order.

Submitting a Bug Report:
Should you have found anything which needs to be corrected, please send an email message to us. Thanks!